What is MyPolicy? A convenient way to manage your AAA insurance policies

What is MyPolicy? A convenient way to manage your AAA insurance policies

MyPolicy is a secure online portal provided by AAA Insurance that provides you a convenient and efficient way to manage your auto and home insurance policies. With MyPolicy, you can easily access and control various aspects of your policies. In this article, we will learn about the various features and benefits of MyPolicy. We will also guide you through the process of signing in to the User Portal and highlight the additional services it provides. Let’s dive in!

What is MyPolicy?

my policy

MyPolicy is an online portal designed to make managing your AAA auto and home insurance policies as easy as possible. MyPolicy provides you a convenient and centralized platform to access and manage various aspects of your insurance coverage. This enables you to make well informed decisions regarding your specific insurance needs. Whether you want to view policy details, make payment or file a claim, MyPolicy has you covered.

How to sign in to MyPolicy

Signing in to MyPolicy is a straightforward process. Here’s how you can access your account:

Visit the official website of MyPolicy

Enter your AAA membership number and policy number in the fields provided.

Click on the “Sign In” button.

Key Features of MyPolicy

Key Features

After successfully signing in to MyPolicy, you can avail the following features:

1 Viewing Policy Details

With MyPolicy, you can easily access the details of your policy including coverage limits, deductibles and endorsements. By providing you with this valuable information, MyPolicy helps you gain a comprehensive understanding of your insurance coverage. This ensures that you have the protection you need to effectively meet your specific needs and requirements.

2 Making Payments

MyPolicy allows you to make payments conveniently and securely. You have the option of paying in lumpsum or setting up automatic payments, ensuring that your premiums are paid on time and without any hassle.

3 Filing a Claim

In the unfortunate event of an accident or loss, myPolicy enables you to file a claim online. With MyPolicy’s streamlined process, you can save significant time and effort. This eliminates the hassle of paperwork and enables you to process claims faster while ensuring a seamless experience.

4 Roadside Assistance

Should you need roadside assistance, MyPolicy provides a convenient way to request assistance online. When you encounter a roadside emergency like a blowout, battery drain, or any other unforeseen situation, you can count on MyPolicy to provide the assistance you need to get back on track.

5 Updating Contact Information

MyPolicy allows you to easily keep your contact information up to date. With MyPolicy, you have the flexibility to update your address, phone number and email address. This ensures that you receive the necessary notifications and updates about your policies, keeping you well informed.

Additional Features of MyPolicy


Apart from the key features mentioned above, myPolicy offers the following benefits:

1 Paperless Statement

MyPolicy gives you the option of receiving your statements electronically. By choosing paperless statements, you contribute to environmental conservation efforts by reducing paper use, while making your insurance information easily accessible online.

2 Discount

Through MyPolicy, you can view and manage various discounts related to your policies. This includes good driver discounts, safe drivers and multi-policy discounts. Taking advantage of these discounts helps you save money while maintaining adequate coverage.

3 Policy Changes

When it comes to amending your policy, MyPolicy streamlines the process, making it incredibly user-friendly and convenient for you. You can add or remove drivers, add or remove vehicles, and adjust your coverage limits according to your growing needs. This flexibility ensures that your policy remains tailored to your specific needs.

4 Claim Tracking

Through MyPolicy, you can easily track the status of your claims online. This feature keeps you well informed about the progress of your claims, so you can stay updated and plan accordingly.

Contacting CSAA Insurance Group Customer Service

If you have any questions or need assistance with MyPolicy, you can contact dedicated professionals on the CSAA Insurance Group Customer Service team. You can contact them at 1-888-980-5650, and they are dedicated to providing you with the assistance you need and addressing any concerns you may have.


MyPolicy is a user-friendly online portal that empowers AAA members to effectively manage their auto and home insurance policies. With its range of features, such as viewing policy details, making payments, filing claims and availing roadside assistance, MyPolicy provides a convenient and efficient way to meet your insurance needs. Using MyPolicy, you can control your coverage and ensure you have the protection you need.

Frequently Asked Questions 

Q1: Can I access MyPolicy from my mobile device?

Yes, MyPolicy is designed to be easily accessible from any computer or mobile device with an Internet connection. This ensures convenient access and availability whenever you need it.

Q2: Can I add additional coverage or endorsements to my policy through MyPolicy?

Absolutely! MyPolicy allows you to make changes to your policy, including adding additional coverage or endorsements. You can customize your insurance policy as per your specific needs and preferences.

Q3: Are there any video tutorials or guides available for using MyPolicy?

Yes, MyPolicy provides video tutorials and guides to help users navigate and make the most of the portal’s features. You can find these resources on the MyPolicy website, which provide step-by-step instructions for various tasks.

Q4: Can I download or print my insurance documents from MyPolicy?

Yes, MyPolicy allows you to download and print your insurance documents. You can easily access your policy documents, insurance cards and other important files through the portal for your convenience.

Q5: Is there a mobile app available for MyPolicy?

Yes, MyPolicy offers a mobile app that you can download on your smartphone. The mobile app provides a user-friendly interface and additional features to manage your AAA auto and home insurance policies on the go.

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